Introduction
This brief analyses the strengths and weaknesses of Interactive Intelligence's voice/data convergence offering. Interactive Intelligence has been rated according to its market impact (based on revenues), user sentiment (based on customer perceptions) and the technology capabilities of its offering.
Scope
Technology: an assessment of Interactive Intelligence's technology based on specific attributes and the availability of certain fe...
Additionnal resources regarding this market :
The Interactive Intelligence Voice/Data Convergence Radars (Vendor Focus)
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