The Challenges of Doing Business in Developed Contact Center Markets in Asia-Pacific (Market Focus)

Introduction

The developed countries in the Asia-Pacific (APAC) region have strong economies, a strong technological infrastructure and a growing need to service an ever increasingly sophisticated consumer base.

Scope

Australia's saturated market has consulting and multi-channel opportunities

Vendors need to harness Japan's growth in particular contact center markets to reap rewards

Korean investors display conservative buying be...

Additionnal resources regarding this market :

The Challenges of Doing Business in Developed Contact Center Markets in Asia-Pacific (Market Focus)